Sales Operation Manager
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About us 👋
Hello! We are Samara, the solar installation startup that goes beyond self-consumption. We are here to accelerate the energy transition of households towards a more efficient, smarter and more sustainable model.
We are a high-growth startup that, above all, prioritizes people and the planet. We've just raised a €10.5 million financing round led by technology and sustainability-focused european funds. This capital increase will help us to continue our growth path and develop new products and services, so our team is constantly growing. We are looking to create our Sales Operations team.
You will play a crucial role in supporting the sales team by providing data-driven insights, optimizing processes, and implementing strategies to drive revenue growth. This position requires strong analytical skills, attention to detail, and the ability to collaborate effectively with cross-functional teams.
In line with our values, at Samara we firmly believe that the climate crisis is the biggest challenge facing our generation. Housing, in particular, is one of the main sources of carbon emissions in developed countries. We are optimistic by nature and think it is possible to do things differently: one that combines electrification, distributed generation, energy storage and software that enables more efficient energy management.
As you can see, we have a lot of work ahead of us, are you in?
What are you going to do? 🌱
You will be the first member of our Sales Operations team. These will be some of your duties:
- Own and ensure the integrity of CRM sales data, providing actionable insights through regular reporting and analysis to enhance team performance and sales velocity
- Develop and maintain sales forecasting models to support business planning and decision-making
- Generate regular reports and dashboards to communicate key sales metrics and insights to stakeholders
- Partner with the sales team to optimize sales processes and workflows, including lead management and pipeline management
- Conduct ad-hoc analysis to support strategic initiatives, such as pricing optimization, market segmentation, and customer segmentation
- Collaborate with finance, growth/marketing, and operations teams to ensure alignment and consistency in business strategies and goals
- Assist in the implementation and adoption of sales enablement tools and technologies.
- Provide training and support to sales representatives on systems, processes, and best practices
- Continuously monitor and evaluate the effectiveness of sales initiatives and recommend adjustments as needed
- Help build a single company-wide culture as we redefine the energy industry for good
What do you need? ☀️
- Experience: Proficient in CRM software (Hubspot knowledge is a plus) and reporting/data analysis (SQL knowledge is a plus). Mínimum 2 year experience in a similar role.
- Organization: Organization and attention to details is a must. Ability to prioritize tasks and deliver to a high standard
- Problem-solving: Experience in creating complex reports, dashboards and documenting processes
- Accountability: you enjoy making an opportunity your own and pursuing it to completion
- Customer service: you are passionate about dealing with customers, listening to them and helping them reduce their energy bills while caring for the planet
- You put people first: you are in line with Samara's cultural values and put people first.
- You are flexible: startups always require iterations. We will make mistakes, but we learn quickly from them
- You adapt easily: you feel like a fish in water working in a fast-paced environment and you manage uncertainty well
- Excellent communication skills. Fluency in English
What we offer 🌞
- Competitive salary
- Equity stake in Samara (through Phantom Shares)
- All the tools and material you need
- Office in the center of Madrid (Coworking in WeWork Eloy Gonzalo 27)
- Activities and events with the whole team
- Join a fast growing startup with big aspirations
Join an inclusive and diverse team 🌍
We are a group of people passionate about technology and its potential to create a better energy system. We chose this industry because we are driven by working on issues that have a defining impact on the way we live and we know we can have a positive impact. We want you to know that you have a place at Samara, wherever you come from and whoever you are. Having a diverse team that reflects our customers and helps us put ourselves in their shoes will help us get more and more people to switch to self-consumption. We know that sometimes people don't apply for a job because they haven't yet developed all the skills listed in the job requirements. But every job - and every person who works at Samara - is much more than what we can describe in an offer. So if you're interested in working with us and think you might fit in, we invite you to apply.
Our values 🌄
Here is a concentrated version of our values, so you can better understand what we value at Samara and what guides us in our decision-making:
- People, climate, numbers: we are here to change the world, making it better for people and contributing to the fight against the climate crisis. We prioritize the decisions we make in this order.
- People, not titles: we care about people and ideas, not titles. We strongly believe in building the best team and that everyone has an exciting mission to work on.
- Think big: we want to build a team of highly motivated people who act like owners who care about the company as if it were their own because it is! The whole team has a share of Samara's capital.
- We trust each other: entrepreneurship requires trust and trust requires communication. We are transparent, we share good news and bad news, and everyone is treated as an adult.
- Fun and positive: we work hard but we like to work with a smile on our face and have fun doing what we do. We are positive when faced with adversity and think coldly about how to solve problems.
About Samara Energía
At Samara, we are building a new decentralised energy company that will change the European energy industry forever.
Sounds interesting? We are always looking for passionate people who share our conviction to join the team - contact us!
Sales Operation Manager
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